Victoria 2024
Upgrade to a New Hot Water System in Victoria
Swap out your aging Electric, Gas, or Solar Hot Water system for a high-efficiency Heat Pump Hot Water alternative at zero cost.
Make the most of Victoria Government incentives, including the Victorian Energy Upgrade (VEU), Solar Victoria, and Renewable Energy Target (STC) rebates. Just pay the reduced installation co-payment and begin enjoying continuous hot water and significant savings on your energy bills today!


Check Your Eligibility


Electric hot water system


Gas hot water system


Solar hot water system


About Us
Victoria's Energy Evolution
Greenergy Pty LTD trading as Green User is one of the accredited providers of Energy Efficiency Upgrades offered under VIC Govt.’s VEU Program.
Why Choose Us
Victoria's Hot Water System Upgrade Initiative
Your Path to Sustainability


Check your Eligibility




Submit Application




Assessment and Approval




Install and Enjoy your new system
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Seeking a Solution for Your Hot Water Issues?
Discover the Heat Pump Hot Water Upgrade Program!
Accredited Company handles all Government Grants & Rebates on your behalf.
- Fast Turnaround : Get Installed in 5 Business Days, with 48 Hours Emergency Service in Melbourne.
- Long Warranty : 5 Years Tank Warranty, Better Than Industry Average.
- Quality Assured : Receive Plumbing Compliance Certificate and Electrical Certificate with Each Installation.
Top Reasons to Switch to a Heat Pump Hot Water System
Maximize Efficiency
Enhance efficiency for relatively new but inefficient tanks. Boost Efficiency and Savings Today!
Slash Hot Water Bills
Saving up to 75% of power than conventional electric system. Unlock Significant Savings with Us!
Environmental Impact
Choose Sustainable Solutions for a Greener Future. Embrace Eco-Friendly Solutions Today!
Reliable Water Supply
Consistency Guaranteed for Your water supply. Reliable Performance Every Time.
Premium Assurance
Opt for top-tier warranty and efficiency. Choose Long-lasting Warranty and Efficiency.
Upgrade Water System
Replace aging or failing tanks , Upgrade to Energy-Efficient Systems today !
Testimonials
See How We’re Helping Victorian Businesses and Homes Save Big
EXCELLENT Based on 43 reviews Nisha Muthu30 June 2025Trustindex verifies that the original source of the review is Google. Excellent service! The team installed a few reverse cycle air conditioners in my house and did a great job. They were professional, efficient, and everything is working perfectly. Highly recommend! Sunil Singhal22 June 2025Trustindex verifies that the original source of the review is Google. I want to share my sincere thanks to Jimmy from Green User for his outstanding service and expert advice. With so many companies offering similar rebates, I was very happy to connect with Jimmy and get all the answers to make up my mind to go with Green User. The installer did a great job in finishing the top notch installation and thereby I highly recommend going with Green User for availing the rebates. hardeep pandher11 June 2025Trustindex verifies that the original source of the review is Google. Thanks Dheeraj Kohli from Green users for your excellent service, I really appreciate your work and recommend everyone to trust blindly on this company. You guys have quick response and thanks for your fast installation service . stella Argyris5 June 2025Trustindex verifies that the original source of the review is Google. We have been amazed by Dheeraj’s service as he helped us with the brand new aircon and heating. Very professional and nice person to deal with. Great info he provided and job was done very quick, we highly recommend Dheeraj kohli and team Green User for all your heating cooling needs. Thank you very much guys. SKULL GAMER15 May 2025Trustindex verifies that the original source of the review is Google. We recently had a multi-split air conditioning system installed at our home, and the experience was nothing short of outstanding. Dheeraj Kohli went above and beyond to ensure everything was smooth from start to finish. His customer service was truly exceptional — responsive, knowledgeable, and genuinely committed to delivering the best outcome for us. The entire Green User team worked seamlessly together, offering a great solution at a fantastic price. It wasn’t just a service; it felt like a well-guided experience. We highly recommend Dheeraj Kohli and the Green User team for all your heating and cooling needs. Truly professional, efficient, and a pleasure to deal with! David Mansfield2 May 2025Trustindex verifies that the original source of the review is Google. Organised with Jimmy to quote and organise the install. He was a pleasure to deal with. The air conditioning units were delivered a couple of days early (caught me off guard), but the installation team were awesome. They worked hard to get the job done and to compete the job to a high quality. They were professional and easy to deal with. Nitish Gupta27 April 2025Trustindex verifies that the original source of the review is Google. Truely Satisfying!! No false commitments, just rare customer focussed experience. I got multi head aircons installed under govt rebate program. I dealt with Dheeraj from pre install accessment quote to installation, experience was beyond expectation in today's market conditions. Their focus is on delivering quality work and meeting customers requirements which is quite fulfilling. How often do we get someone reach out to you after installation and payment settlement to enquire if job is complete to your satisfaction and if there is something they can offer. I am happy to chose them and highly recommend them. priya dalmia26 April 2025Trustindex verifies that the original source of the review is Google. I highly recommend Dheeraj Kohli's team for getting central heating and cooling systeminstallec in the house.They have also installed heat pump hot water system. The team was highly professional. They finished such a big task just in a day. They also removed rubbish and hard waste. During consultation they guided us what system will be best for our house. Chris Menezes24 April 2025Trustindex verifies that the original source of the review is Google. The installation went well. Jimmy was a pleasure to deal with.
Don't Hesitate to Reach Out
Feel free to contact us anytime; we're here to assist you promptly and address any inquiries or concerns you may have. Your satisfaction is our priority, and we're eager to provide you with the support and guidance you need.
Who is eligible for Government Heat Pump Hot Water systems in Victoria?
- Property must be located in Victoria and over 24 months of age.
- Existing hot water system must be inefficient electric or gas.
The new heat pumps installed must be:
- listed on the register of solar water heaters.
- up to 425 L
- Household income must fall within specified guidelines prior to taxation.
- Applicants must be owner-occupiers of homes with a valuation below a specified limit.
- Replacement hot water system must be older than 3 years from the date of purchase.
Government GRANTS & REBATES
Government grants and rebates are like the ebb and flow of the tide. They arrive, promising opportunities, only to recede once again. Keeping pace with these fluctuations is a challenge, as they come and go, leaving businesses and individuals navigating a constantly shifting landscape.
Whether they bring relief or introduce complexity, staying informed and agile is essential to harnessing their benefits and weathering their changes.